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The glass that is half full

December 2004

By: William Kimberley

All too often we hear the complaint that manufacturing in Western Europe is on the way out, that its demise is inevitable. It is neither supported by respective governments, which give it nothing more than lip service, and cannot possible have anything to offer in the face of stiff opposition from the East. To try and put things into perspective, and to see whether it was really all doom and gloom, William Kimberley spoke to Tod Evans who not only is chairman of Peugeot Citroën Automobiles in the UK but is also current president of the SMMT (Society of Motor Manufacturers and Traders).

“There has been quite a change in government attitude towards manufacturing in the UK,” says Tod Evans, chairman of Peugeot Citroën Automobiles in the UK and president of the SMMT in response to my opening observation about the seeming lack of political interest in manufacturing. “When the Labour administration first came into power, I think it clearly positioned itself as saying that UK plc didn’t really have a future in traditional manufacturing and it was much more interested in the high-tech side of the economy. However, I think that perceptibly changed over the years to the point where we now have the situation initially led by Patricia Hewitt, the Secretary of State for Trade and Industry, four years ago but now picked up by both the Prime Minister and Gordon Brown, the Chancellor of the Exchequer, who are saying that the UK must retain its manufacturing base.

“Automotive manufacturing in the UK is relatively strong although all we talk about is when a factory closes,” says Evans, with the Jaguar plant at Browns Lane still fresh in the memory. “We don’t actually take in the global picture in UK where we have three Japanese transplants which have made the country their manufacturing base. There is a record of new investment announced by both Toyota and Nissan and they are extremely strong. Nor do I think we should underestimate the contribution that BMW has made in that it had the opportunity to leave the UK after selling the Rover group but it retained both the Hams Hall engine plant and the Cowley manufacturing base. So we now have engines manufactured by BMW in the UK going to cars being made in Germany while the Mini has been a runaway best seller around the world.”

Evans also talks about the presence of the Premier Automotive Group and what that means to manufacturing, even if it has been in the news for the wrong reasons of late. “On top of that you have the traditional-type brands like Jaguar and Land Rover which are part of Ford and because the parent company is struggling a little bit it is always get look very carefully at the returns it gets from its manufacturing bases. It appears that it has an overcapacity situation that they recognise in Western Europe and therefore its plants in the UK will be looked at like any other it has in the region. It is therefore very easy to get a distorted view about the situation in the UK.

“We must not ever talk about a plant being successful or unsuccessful – a factory never is. It is the sale of the product that is successful or unsuccessful, so when it’s said that this factory is unproductive or is losing money, it is only an end consequence of the product it is making not being sold insufficient numbers. So quite naturally if Jaguar’s sales are below expectations there is a rub off and you get into an industrial situation where the closure of a plant comes up for consideration. As long as you successfully sell products you are going to have apparently successful industrial operations.

“The reason that Ford decided to pull out of Dagenham was that the product that it was making at the time was not in insufficient demand in Europe in a highly competitive segment of the market. Now if you reverse that situation and look at Ryton, which is producing the Peugeot 206, which is a hugely successful product, the model has now been consolidated at this plant through the end of its life. So all we can say about Ryton is that it is a hugely successful industrial operation for us because the 206 is a hugely successful car.”

When asked whether joining the euro would be a good thing for the country, Evans replies: “There has always been this question of the euro and the pound, but I think one has to put into context what you gain or lose in manufacturing, you have reverse a situation in terms of your imports. Because the UK is a very large and important vehicle market, all of us who compete here are drawing in cars, and if we are exporting cars, it tends to buffer the impact of the currency moving around. So manufacturing is a positive part of an agenda for a manufacturer if it is trading in Europe and importing cars and it is quite useful to have that buffer. Whether the UK adopts the euro is a political decision although from a business point of view I think everybody says that the country should be adopting it.

“The government is frustrated,” continues Evans. “It wants to help manufacturers. This is because when it asked what it can do there are too many people who say that more skills and better educated people are needed, regulation is throttling us in the UK and we need a better transport infrastructure.

“If we take the skills agenda, we have set up the Automotive Academy, which is run by the SMMT, to raise the perception of working in the manufacturing part of the automotive industry. People don’t want to be manufacturing engineers nowadays and we are desperately short of them. If we can get the Automotive Academy to accredit and introduce new courses, postgraduate courses or courses within universities which get people accredited to manufacturing engineering, then we will have achieved something very positive.”

Evans is also very keen to increase the awareness of schoolchildren in manufacturing and believes the automotive industry has a large part to play.

“When it comes to recruiting the young, we believe that creating deeper links with schools and universities where there could be a lot more exchanges then there are at the moment, is very important. Many car companies do have a schools programme, but more should be done. After all, the future health of the industry rests upon getting the young interested and involved.”

However, it should not be assumed that everything is as rosy as Evans would like it to appear in the UK. At a speech to the press in early November, Jim O’Donnell, the managing director of BMW GB, gave a heartfelt plea for the amount of government bureaucracy and interference to be dramatically reduced, saying that “the UK is drowning under the weight of legislation.”

O’Donnell is particularly incensed about the Insurance Mediation Directive that has been imposed throughout the European Union and which takes effect in January. It regulates how finance and insurance products, such as vehicle leases and extended warranties, are sold by dealers. In the UK, the responsibility for enforcing it has been handed to the Financial Services Authority (FSA), a body that does not have a particularly distinguished track record, says O’Donnell.

The big problem is that there are so many grey areas in the Directive that few people can make sense of it with the result that many countries will simply ignore it. But not the UK, says O’Donnell. “The French attitude is to make the legislation as grey as possible and then ignore it completely. The UK government alone is implementing the Directive strictly according to the legislation.”

Acknowledging that the Directive was originally intended to help protect consumers buying finance and insurance from vehicle dealers, O’Donnell says that the unintended result is leading the UK motor industry to spend millions of pounds in set-up and compliance expenses. What has happened, he says, is “a case of unintended consequence” with costs being passed on to the consumer. “The price of warranties is expected to rise about 25 per cent as a result of taxes on insurance and so on. Will the consumer be happy about that?”

O’Donnell says some BMW dealers in the UK had decided simply to get out of the finance and insurance business as the cost of complying with the Directive was too high. However, will also have unintended consequences.

“We have a successful and profitable dealer in our network who sells less than 100 new motorcycles a year. If he doesn’t enrol as an FSA-authorised provider of F&I products he will, under the rules, not be able to service a motorcycle covered by an extended warranty. What a farce, what a cock-up! Does this mean that the FSA now determines who can, and who can’t, service a motor bike?”

The Directive needs re-appraising, says O’Donnell, “or the rules will become too tight to allow compliance while the costs will be unsustainable.”