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Aiming for fifth

August 2005

By: Nargess Shahmanesh-Banks

The Hyundai Group currently boasts global scales of up to 3.1 million, up from the 1.3 million units it sold seven years ago. In one of its key markets, the US, South Korea’s largest carmaker has recorded a sales figure rise for some time now and other significant markets, namely China, India and Europe have also contributed to this rise in status. Ultimately, Hyundai’s great ambition is to meet its target of annual sales of 5 million units by 2010, making it the fifth largest carmaker in the world.

This incredible rise to fame is even more astonishing given the comparative youth of the company. Established in 1967, Hyundai is a relatively young carmaker, which is not surprising as Korea is so new to motoring. Since, it has grown into the empire that is the Hyundai Motor Group comprising Hyundai Motor Company, Kia Motors, Hyundai Mobis and over two dozen automotive-related subsidiaries and affiliates.

Employing over 50,000 people worldwide, Hyundai boasted €22 bn ($26 bn) in sales last year – on a non-consolidated basis. Hyundai and Kia cars are sold in 193 countries through some 5,000 dealerships and showrooms.

Hyundai’s June sales reached an all-time monthly high of 232,515 units helped by brisk overseas and domestic sales. Strong demand for the Sonata and Grandeur/Azera saloons helped lift domestic sales of passenger cars by as 14.1 per cent month-on-month to 29,599 units. For the third consecutive month, the Sonata remained South Korea’s best selling car. Sales of SUVs and minivans rose by 16.4 per cent to 8,323 units with the Santa Fe registering a 33.1 per cent improvement. Overseas shipments from Korean factories rose by 6 per cent month-on-month to 120,690 units while sales by overseas manufacturing units in India, China, Turkey and US jumped 42.4 per cent to 60,787 units as Beijing Hyundai’s plant returned to normal operations following a scheduled shutdown for expansion of the manufacturing lines.

First half global sales reached 1,230,929 units, up 15.7 per cent year-on-year driven by strong exports with overseas sales growing by 22.4 per cent to 970,144 units. However, domestic sales for the first half were down 4 per cent to 260,785 units.

Willing to take a gamble

One of the main reasons for success has been the carmaker’s willingness to learn from its mistakes, to evolve and even change where and when necessary. This it owes to its lack of heritage which in turn has allowed for freedom of thought and action.

One of the key changes came about in 1998 when Hyundai put together a scheme in the US whereby it offered a 10-year, 100,000 mile guarantee covering most engine and transmission components. Risky as it was, it meant that the carmaker had to raise its quality standards substantially.

The result has been rising sales not only in North American and Europe markets, but more interestingly in emerging markets like India, China and Russia. Although the carmaker was a relative latecomer this year alone it has seen its status rise to number two in India as well as eyeing-up the leading position in the small car segment there.

Hyundai may have entered the imposing Chinese market, in a partnership with Beijing Automotive Industry Holdings, only two years ago, but Beijing Hyundai Motor managed to speed ahead to first position in the first quarter of this year through selling over 56,000 Elantra and Sonata saloon cars, doubling sales of the year before.

China’s dispute with Japan earlier this year has led to an informal alliance with Korea, which in turn has fuelled sales of Korean products on the Chinese market.

Samsung, for instance, has become the most popular mobile phone brand in China exceeding any Japanese brand by far.

In Russia Hyundai has also jumped into the lead position among foreign brands. One of the reasons for its success is that it offers more for the price. Furthermore, unlike in Europe, Hyundai is considered a high-end brand in developing nations. It has achieved this by offering similar products worldwide, instead of hand-me-downs, as is often the case with other carmakers.

The importance of North America

The US is one of Hyundai’s key target markets and its steady rise in one of the biggest car consuming nations has been the talk amongst analysts for some time. This has mainly been attributed to a rise in product quality that has placed the brand more or less directly against its Japanese competitors. Interestingly enough, Hyundai has historically benchmarked the Japanese, namely Toyota. In March alone, Hyundai recorded a 11 per cent rise in annual sales in the US selling over 40,000 vehicles, of which around 11,400 were its flagship Sonata.

The US is so important to the South Korean that it has invested even further in its €925 mn ($1.1 bn) plant in Alabama. Hyundai Motor Manufacturing Alabama (HMMA) started producing the Sonata in early 2005, and plans to make the next generation 2007

Santa Fe SUV next spring. At full capacity, it expects to produce as many as 300,000 vehicles annually.

Building around the world

Hyundai’s tactic, it seems, is to build large plants around the world. Hyundai only entered India in 1998 – way behind US and Japanese rivals – but it set up a manufacturing plant capable of building 100,000 units a year of its latest models as well as establishing a network of services and dealerships to offload these cars to the public. “It was a no brainer for Indian customers to figure out who offered the most up-to-date technologies,” says Min Wang Sik, who oversees the carmaker’s sales operations in India. Since then the facility has had to expand its capacity to 250,000 units. This in itself must be a remarkable victory in a market so alien to many other manufacturers.

Earlier this year Hyundai announced that it will build a second assembly plant in India. “Hyundai Motor India Ltd (HMIL) will serve as one of our key global manufacturing centres. India along with Brazil, Russia and China show the greatest growth potential and these are the markets of the future,” announced Hyundai chairman Mong-Koo Chung.

HMIL’s 150,000 unit per annum second plant has begun construction on a site adjacent to the existing facility at the south eastern port city of Chennai. When completed by 2007, HMIL’s annual manufacturing capacity at Chennai is expected to be increased to 400,000. In addition to serving the Indian market, output from this plant will be shipped to Europe, Latin America and neighbouring markets, including the Middle East region. It will build the successor to Santro, HMIL’s highly successful mini car. Furthermore, the Indian partnership is targeting an Indian market share of 20 per cent or more in 2007.

With the quick rise in India’s middle class, with it a substantial growth in disposable income, the country has become one of the fastest growing car markets in the world. In 2003, Indian car sales reached 650,000 units and 800,000 units last year. This year, sales of 920,000 units are forecast. Based on recent growth trends continue, India’s car market will grow to 1.15 million units by 2007, 1.45 million by 2009 and 1.62 million by 2010.

For Hyundai, this just means getting just that little bit closer to fifth position in global terms.

Only in July, Hyundai signed a Memorandum of Understanding with China’s Guangzhou Motor Group to establish a 50-50 joint venture company for the manufacturing, sales and service of commercial vehicles. With a total investment of €356 mn ($430 mn), the two partners will establish Guangzhou Hyundai Motor that will build a new plant in Huadu, Guangdong province for the manufacturing of a light, medium and heavy duty trucks and buses.

Construction work on the new plant will begin by the end of this year and is due for completion by 2007. The initial production capacity is only 20,000 units per year but it will be expanded to 200,000 by 2011 with a total investment of €1 bn ($1.24 bn).

“This commercial vehicle joint venture is critical to reach our goal of producing one million cars in China by 2008 and making Hyundai the best selling nameplate in China,” says Chung. China’s bus market is seven times larger than Korea’s but the biggest area of opportunity for Hyundai is in China’s light and medium-duty truck market which is 100 times larger than Korea’s.

All this is good, but many industry analysts fear that more lessons need to be learnt before the South Korean carmaker reaches its ultimate ambition.

These facilities cost huge amounts of money, at the same time some fear overcapacity and a flood of unwanted products onto the market.

Perhaps Hyundai needs to live and learn from its mistakes and from the sound of it, it is willing to do so and benefit from the wisdom achieved. “ Korea has been very quick to catch up with the rest of the world,” says Richard Chung, executive director for Asia Pacific industrial design at interior supplier, Johnson Controls.

“Hyundai’s primary focus now is on quality and its benchmark is Toyota. If I was Toyota, the one company I would be most concerned with would not be General Motors or Ford, but Hyundai,” adds the designer who is an ex-pat second generation Korean from the US now based in Seoul. “It is about the only company that can challenge