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Following a philosophy

January 2004
By Nargess Shahmanesh-Banks    

Volvo has come a long way from its original frumpy image and nothing shows off the brand image more than its two new models: the S40 and V50. Not only are both cars stylish on the outside, but step inside and it's like entering a modern Scandinavian design showroom. Nargess Shahmanesh-Banks went in search of design cues.

The V50 dashboard, centre stack in Iced Aqua, a decor option for the centre stack and inner door handles is deliberately aims at the very modern and youth oriented buyer
Volvo V50 dashboard
Burgoyne created influence boards based on modern product design, to inspire the interior design team
Interior mood board

The S40 and V50 carry a similar design language, one that has been evolving since the carmaker began its second life. The design team was aware that their job was to complete the new exterior design language that had started on the S80. "On the exterior we knew that we were carrying out an evolution," explains Guy Burgoyne, studio chief designer in interiors for the small car platform at Volvo, and the man in charge of the project. "We realised that we would have to complete our whole product line-up with a similar language."

The idea is that the new products will help evolve Volvo's design language. In fact this gave Burgoyne and his team a little bit of a licence on the interior to find some more of a revolution than an evolution. "Perhaps it was more determination than freedom," he admits.

The S40's body could is typically modern-Volvo. Inside, however, is very unique in terms of the material used and the intricate, fine finishing. There is much attention to details and use of high calibre material. "These were some of the exact things we were trying to get to," Burgoyne adds cheerfully.

For the interior team, product design played a pivotal role right from the start. Burgoyne created influence boards, or mood boards, based on product design, with images of expensive classic toasters, a watch face where there is an instrument cluster, remote controls and mobile phones. These products set the scene for the direction the interior was heading. They, Burgoyne stresses, are the real influences behind the interior. He adds that he tries to stay clear of associations with the brands like Bang & Olufsen. He explains that people see the centre stack looking like a Scandinavian stereo and they immediately think of such brands. "We didn't look at their brochures for inspiration," he insists.

Instead the team took on-board the fact that most modern consumers are into the latest mobile phone, digital camera, or MP3 player. There is a huge amount of desirability in these products, and the customer feels this. "We wanted to bring some degree of this high quality and precision that people see in these products and introduce it into the automotive world," says Burgoyne. Particularly they tried to discover areas where the product's attributes are appropriate to Volvo. Such as creating the feeling of safety or security, or of simply refined, high quality.

He admits that Volvo is aware of the long lead times for cars to make it to the showroom. Unfortunately the result of this is that they feel that they are behind with modern design. Therefore the idea with the S40 and V50 was to catch up with the product design world. "We don't take inspiration from modern products that will be replaced as soon as they are bought, instead we try to be influenced by the direction modern product design is taking," says Burgoyne. In other words it is the design philosophy that is the inspiration. This may include lines becoming tighter, products smaller or the finishing more refined.

"In particular," Burgoyne shows, "the centre stack has been influenced by plywood furniture from Scandinavia." This, he sees as classical design that has been around for hundreds of years and will probably be around for another hundred or so. "If you take the Arne Jacobsen laminated-wood chair for example, they will never be out of fashion, because they are not a fashion item," he adds. Instead these are design classics, that have defined a whole philosophy in design. Burgoyne's team doesn't take it all literally, but instead try to recreate the feeling these products transfer to the consumer.

As the S40 and V50 were more or less developed together, there is much synergy between the two. The main difference is in the luggage area. In the V50 there is an interesting load cover that is of the same material used on the car seats. Burgoyne describes it as a sort of wet suite material that is quite dynamic. "We are always looking to see when we get synergies into our cars. We have a different market for the larger cars and perhaps have more money to spend on the interior, so we can use it to refine the materials further," Burgoyne adds.

The knock-on effect could perhaps lead to new customers for the S40, V50 and even Volvo. "Off course we don't want to lose any of our old customers," says Burgoyne. At the same time Volvo isn't naïve and sees this perhaps as a way of wooing younger and maybe trendier customers into its showroom. "We can do this by trying to keep the products as fresh as possible. Hopefully we will get a few younger customers attracted to some of the finer finishes on the centre stack," he adds.

For this the team have come up with a number of finishes for specific target markets. First up there is a base version, with little metal flakes in the paint. "We deliberately talk about modern mobile phone finishes when we talk about this one," explains Burgoyne. Next up is one that uses real aluminium with a high-tech feel like a modern digital camera. Finally for the more traditional Volvo customer there is the wood effect.

There is also a special version, the IcedAqua, which was shown in its final production form at the Bologna Motor Show in December, where the V50 was also revealed. This Corien Pompe, colour trim specialist, excitedly explain is a translucent plastic, with a grey-tinted glass effect. "If you go through ice when it's frozen, you get this sort of tint in the ice, with black with white needles," she adds. This model is deliberately aiming at the very modern and youth oriented buyer. Burgoyne points out that Nokia has just come up with phones with a similar effect. "It is amazing for a car company to come out with a product that is in-line with the mobile phone industry," he adds.

Burgoyne's not a newcomer to the Swedish establishment, having joined back in 1995, just as Volvo was revamping its image as not just a safe manufacturer, but a carmaker with a true Scandinavian style. His initial attraction to Volvo is an interesting one.

"In early 1995 a journalist wrote a column in the magazine quoting Peter Horbury [the then design chief at Volvo] saying that the car company needed to recruit more designer," he explains. On reading this, he called up Horbury and within a month had a job there. Horbury had been in this position for four years at the time and his mission was to transform the brand.

The main design studios for Volvo is based in Gothenburg in Sweden, where Fedde Talsma, chief designer of the small-car platform design team, is responsible for all cars in this segment. There is also a studio chief designer for exterior and Burgoyne runs the interior team, and in turn he works closely with colour trim specialist, Pompe. "We work together on the interior to define the shapes and colours at the same time," he explains. Burgoyne answers directly to Henrik Otto, Volvo's design director, who replaced Horbury a year ago.

"In regards to the shape of the interior we have a number of other designers who have worked at different times on the project," he explains. At one point with the V50 and S40 projects, the number rose to 8 or 9 designers working on the interior. At times like this Burgoyne's job is to keep the design direction and themes working together.

Volvo design under Horbury became a very international team. "One of my favourite reasons for getting out of bed and coming to work in the mornings is having this great international diversity," says Burgoyne. He goes on to explain that although Volvo is trying to make Scandinavian products, it is just as important to have a Scandinavian's view of Scandinavia as it is see how the outside world views the national characteristics.

In design terms when Volvo talks about the products it always stresses its Scandinavian heritage. "In design terms the brand is all about simplicity, light and space. These are the three keywords we use especially when it comes down to the interior. Within this we also talk about honesty," explains Burgoyne.

Achieving this has much to do with the materials, as well as form. In terms of simplicity, often the hardest thing to do is to create a simple form, because in a car there are so many legal requirements and restrictions. Volvo specifically is renowned for its extensive safety features. To find a simple solution that can go over all these is a very tricky job.

Volvo he the safest doors on the market. Burgoyne explains that there have been comments made about the car not having enough storage in its doors. But because the designers have been aware of the limitations, they have searched in the car to find new areas that can house storage-space. "The centre stack for instance has new storage opportunities behind it," he adds. "We are extremely proud that we don't compromise on safety. Instead we work around it in terms of design.

"We force ourselves to find new solutions that maintain the safety and give all the versatility you would expect."

Volvo talks about itself as mainly being a Scandinavian brand rather than a Swedish one. "Perhaps it is easier to define and there are many similarities in Scandinavian design, or maybe it is a better way to talk about it," explains Burgoyne.

The interior team has a lot of freedom from Otto. Like Horbury, he allows for a great degree of freedom, whilst providing design direction. "He makes people proud of their work and helps them feel involved," adds Burgoyne. The likes of J Mays, Ford global design director, visit the Volvo design house once in a while.

In the Premier Automotive Group (PAG), all the brands are well defined and perhaps as a result there is little competition between them. Burgoyne admits that perhaps one way of keeping the brands apart is through the healthy way the designers deal with each other. "We have very little contact with our brothers and sisters at Jaguar and Land Rover. Contact is mainly kept on a higher level." He explains that by not getting too close to the other designers within the group they help keep the brands apart.

Even though Volvo shares its car platform with Ford and Mazda, if you put the cars together, Burgoyne doesn't think you will see any cannibalisation between them. For Volvo, valuing the brand identity is crucial. It will go as far as to make sure that every element the customer experiences is a Volvo element. "This is probably one of the best examples today of technology sharing without any kind of dilution of the brand. Because we share the costs for certain technologies, we can spend more time creating unique elements like the centre stack and so define ourselves as a brand," Burgoyne adds.

There is no secret in that Ford is doing badly especially on the European front. Ingeni, its swish design house in the heart of London, closed down last month with no concrete future plans and there have been rumours of the carmaker selling up Volvo. Burgoyne, however, doesn't think it has had a huge effect on the morale of the design team in Gothenburg.

Carmakers such as Audi are renowned for the attention they give to the interior in terms of not just design, but touch, smell, feel and sound. The German carmaker even has a special nose department who investigates various smells. Burgoyne goes a step further. He says Volvo sees itself as responsible for everything the customer experiences: what he sees, touches, smells or even eats. "I think there is some dogs out there who apparently eat a bit of our cars now and then," he adds jokingly.

"Our international team is part of the energy that we have. We have gone through probably the most exciting 8 or 9 years any car company has been through," he explains. This has not only included re-vamping the old models, but adding new products all with a high level of design content. It has been a great period for Burgoyne at Volvo and he sees a great one ahead of him. "I try to remind myself that when I first arrived at Volvo there was the 960 and 850." These cars are far removed from the products being produced by the Volvo today. There is much pressure on the designers to keep up the momentum, although Burgoyne sees this as good pressure.

 

 

 






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